Advanced Safety Protocols – Northampton, MA • East Longmeadow, MA
Your Safety is Always Our Top Priority
At EMA Dental, we want our patients to trust that we have their best interests at heart, and that includes feeling safe in our office. Since the COVID-19 pandemic hit, our team has added several safety protocols in accordance with recommendations posted by the top infection prevention organizations, like WHO, the CDC, and OSHA. We’re doing everything in our power to create a safe environment for you and your family. To learn more about our precautions, or if you have any questions, feel free to call us!
Letter to Our Patients
To Our Patients and Friends,
EMA Dental will start a phased reopening of elective dental care later this month. Over the past week all remaining administrative and clinical staff were recalled back to our offices for training of new safety protocols in preparation for this next phase of reopening. Our dental hygiene teams will be returning next week for additional safety protocol training prior to them seeing patients later this month. As many others grapple with how to return to their businesses, we at EMA have been laser focused on how our new normal will be and have prepared accordingly.
It is our feeling that the present crisis provides a unique opportunity to reimagine how we can work safely, more efficiently, and provide the highest level of dental care available. Since your safety will always be our first priority, we have put together layers of protection that go well beyond what is being recommended by state and federal agencies. We are thinking through every aspect of the delivery of dental care from stretching clinical hours, pre-appointment confirmation protocols, pre-treatment financial arrangements, and more efficient multi procedure appointments.
To be sure the task in front of us is immense with so many delays for patients’ needs and rescheduling. Please bare with us, our administrative team is working hard to rearrange schedules and accommodate everyone. Be assured any patient who is in need will be triaged and cared for appropriately, we are here for all of you. For many of you who are now overdue for your dental preventive hygiene care we will be expanding our hours and hiring new staff in an effort to accommodate your needs. Together with our amazing staff we are confident that EMA will emerge stronger and even more prepared to address the worlds challenges. We look forward to seeing all of you again soon!
Vincent J. Mariano, D.M.D., Board Certified Prosthodontist
Diplomate, American Board of Prosthodontics
President Valley District Dental Society
Lisa B. Emirzian, D.M.D., Fellow American Academy of Esthetic Dentistry
Rebecca Cohen D.M.D. General Dentistry
Steven Johnson D.M.D. General Dentistry
Thomas Vergo D.D.S, Maxillofacial Prosthodontics, Dentures and Removable Obturation
Alissa B. Mariano D.M.D., Board Certified Prosthodontist
Catherine Cagino D.D.S., M.S. Prosthodontist, Removable Prosthesis and Obturation
EMA Hours of Operations and Services
- Emergency/Urgent Care
- Ongoing treatment including past emergency care
- Disease Management, Trauma, Compromised Function
- At-Risk Patients to prevent potential emergency or urgent care situations
- Continuity of Care
- Recall preventive and routine comprehensive care
Patient notice: at all times staff will be monitoring and restricting the number of in-office patients in each of our locations to minimize patient-to-patient proximity issues.
We look forward to the return of our patient family!