EMA Patients and Friends,
It has again been a busy week on so many fronts here at EMA but unfortunately very little of it has involved patient clinical care due to the COVID shutdown. We truly miss our relationships with so many of you and are working hard to be sure that when we return it will be a safe and pleasant experience for all. Today on one of our doctor group calls we discussed being available for phone calls for even none emergency discussions. Examples would be discussing ongoing treatment issues, questions regarding past treatment proposals, and discussing future treatment needs. Our doctors will be available for these discussions next week Tuesday, Wednesday, and Thursday from 10:00am -12:00pm. Please call our offices and schedule your phone conference in advance with the doctor of your choice as each doctor will have your clinical records available at the time of your call. All calls will be scheduled for 15 minutes. Also today I have asked our laboratory staff to begin to put together completed cases of all of you who are waiting to complete your care. We will prioritize those of you whose cases are in and will be having our staff reach out to you to make sure you are scheduled promptly upon our reopening, tentatively planned for May 4, 2020. Please be safe and we look forward to helping you as soon as the current situation improves to allow us to resume treatment together.
Our administrative staff continue to be available Monday through Thursday 9:00am – 4:00pm and Friday 9:00am-1:00pm for scheduling needs.