Family Dentistry Testimonials in Springfield MA, Longmeadow MA and Area
I recently had an implant procedure with Dr. Mariano and his assistants, Chris and Amy. As always, they were kind, very considerate of my needs and well-being, and extremely efficient and professional. I always feel like I have placed myself in the best hands when I go to EMA. Laura, Dottie and April at the front desk have been particularly helpful both before and after my procedure with answering my questions as they come up. Everyone at EMA is wonderful! I can’t speak highly enough of Dr. Mariano and his staff. Going there is like being a part of the EMA family!
I would like to thank EMA dental for their wonderful care. Dr. Laleh Sootoodeh, her assistants Karen and Paula and the warm and dedicated office staff each made a difficult experience for me an opportunity to grow and blossom in their expert care. I feel like a guardian angel directed me to thier hands and I have been thankful ever since. With much gratitude to Dr. Sootoodeh, Karen, Paula and the EMA dental staff for a beautiful outcome!
Thank you so much for your wonderful and professional dental care. From the receptionist Fran, the hygienist Kim, my dentist Dr. Laleh Sotoodeh and her assistant, Karen, there is a high degree of professionalism exhibited throughout the staff. They are all thoughtful in their explanation and truly care about my comfort. And they do an EXCELLENT job! Dr. Sotoodeh even called me at home to see how I was doing after a procedure.
I appreciate that “looking good” can be important (“Your smile is our passion.”) My experience at EMADental was that and SO much more. … and if passion is key to being cordial, communicative, cooperative and competent then passion abounds. The atmosphere at EMADental is palpably friendly and warm. It is evident from the outset that staff are talking to one another maximizing patient outcome. The staff visibly works cooperatively with one another and the patient – keeping the latter informed and involved in their care. There is a high level of competence practiced by each staff member regardless of their role; competence complimented by exact organization and management. It is clearly evident that high standards of practice are the expected norm at EMADental. It is rare that I actually feel privileged to be a patient (client-PC) of a health care provider. That was my experience at EMADental. I would like it added that Dr. Sotoodeh is exceptional!!! … personable, professional (connected to her work and the patient), exceedingly competent, gentle, caring.
Mary Kay Mattiace
When Dr. O’Brien closed his office approximately two years ago, I felt quite unsettled about finding another dentist whom I would really like. He had been my dentist for over twenty years. I switched to EMA Dental at his recommendation. … During a regular cleaning at your office, it was suggested that I make an appointment for a crown. But, disliking any kind of dental work (nothing personal), I did not heed the dentist’s advice. Less than six months later, the tooth cracked. I called your office in a slight panic, and the receptionist managed to get me in that same day. I was seen by Dr. Orenstein and his assistant Tracey. They were kind, professional and funny which was exactly what I needed to ease the tension that I was feeling… When I think back on the experience, I am very grateful that your office was able to fit me in at the last moment which I attribute partly to the fact that you are well-staffed… [and] the receptionists have been extremely helpful and patient. I find the attentiveness and friendly service offered by everyone I have encountered at EMA to be absolutely refreshing. I can honestly say that I am delighted to be a patient of EMA and I would recommend you to anyone looking for a new dentist.
I came to Dr. Emirzian for General Dentistry based on the recommendation of family and friends. During a regular checkup, she discovered that my front tooth was in serious jeopardy and that I would soon loose the tooth. She guided me through a series of very complex options. I decided to actually undergo orthodontia as part of the treatment plan. She was the lead clinician and expertly coordinated my care over a three year period, involving tooth extraction, adult orthodontia, a front tooth implant by an oral surgeon, and eventual crowns and/or veneers on my six front teeth. Dr. Emirzian did an incredible job coordinating my care between EMA, my oral surgeon and my orthodontist. Her skill with aesthetic dentistry is superb. In addition, her entire staff was consistently professional, competent and the model for a modern dentistry practice. Absolutely the best dental practice and one of the finest health care practices I’ve experienced. I would highly recommend EMA for any type of dental care!!!
When I came to see you that first time I was struck by what a good listener you are. My story was long and complicated but I never felt rushed by you. I don’t think I ever felt so totally heard by a dentist or other health professional before.
EMA Dental is the most wonderful group. The dentists there are the best! I had a lot of pain in a tooth and it has been resolved. I was then able to put in a beautiful porcelain crown that looks wonderful. Everything that EMA does is with class and kindness. You will never be happier with any other group. That my husband and I can guarantee you. Best wishes for your smiles,
Barbara & Mark Bridge
Dr. Lisa Emirzian’s “miracle work” in my mouth since I’ve been her dental patient reminds me of something Thomas Wolfe (1900-1938) wrote in You Can’t Go Home Again: “If a man has a talent and cannot use it, he has failed. If he has a talent and uses only half of it, he has partly failed. If he has a talent and learns somehow to use the whole of it, he has gloriously succeeded, and won a satisfaction and a triumph few men ever know.” With Jeannie and Amy assisting; with her drill in her strong and steady hand; with her unbeatable chairside manner… she has it all.
Going to the dentist, at EMA Dental, is a total joy. Surprised? Go and find out. Everyone working was born cordial. They smile with perfect teeth. But they care, they really do and I base that on 20 years of life experience. There’s no other dental office in this whole United States that is more warm and friendly than EMA. I’m so proud of what they do for every patient. I guarantee it.
Dr. Sidney Simon
“A couple of years ago, I was having difficulty with my teeth. A very close friend of mine suggested EMA Dental to get an assessment. That was the best thing I ever did. After the assessment several plans were chosen for my restoration. After talking with Dr. Mariano, we chose a plan I should follow. The plan was finished in a year and a half. That may seem like a long time but there was a lot to do. The procedures were done with little or no discomfort, I didn’t even lose time from work. The entire staff treated me very well, they were outstanding. They saw to my every comfort while in treatment. Today, I feel good and my smile looks great. Along with this, my quality of life has been improved. If you’re a person who is looking for a great smile, look no more. EMA Dental is the right choice. Once again, thanks to the entire staff for helping me through this process.”
Thank you so much for the wonderful job you did in giving me a beautiful, sparkling smile! You fulfilled a life-long dream and goal. I love my new smile!!
“As someone with a long history of dental trauma related to a cleft palate, I am so relieved to have found a dental practice that has made it possible for me to replace a 30-year old bridge. From the first consultation with Dr. Emirzian, I knew I was in skillful hands. Dr. Emirzian has a gentle approach with an artist’s eye for symmetry. The office staff and dental assistants have been competent and professional, and seem to truly enjoy their work. I have been guided and supported through the process, from the financial consultation to in-office teeth whitening. I finally feel I have teeth worth showing off and I can smile with confidence.”
“I want to thank you for changing my life 22 years ago when I first set foot in your office. For the first time I was proud to smile and show my great teeth! You did a lot of intensive work to transform horrible teeth into a great smile that I was proud to show. The compliments that I had received from friends and professionals were unbelievable. My self esteem soared, I landed a great job, and even after years, my smile gave me confidence to go back to college at age 45 years old and pursue a new profession as a Registered Nurse. I still credit your skill for opening doors for me because I was able to smile and the power of a smile is priceless. Now after 22 years, again you have used your magic to replace and even improve the original smile that you created. I can’t say “thank you enough!!! Your staff is outstanding also. I have felt like a part of the family since day one. Please continue to use your talents to change other’s lives and open doors with a great smile and fantastic healthy teeth! I will sing your praises to the day I die. Thank you God for bringing me into this office and meeting Dr. Mariano!!!”
“I’ve spent many years being grateful to Dr. Mariano for the wonderful job he did preparing a bridge for me when I lived in Northampton. I cannot imagine someone doing a better job. I have since moved to Seattle but recently, during a visit to Massachusetts, I had a “20 year check-up.” Dr. Mariano was as welcoming, conscientious and skillful as I remembered him to be. I never expected my bridge to last this long but my teeth look as good as they ever did. They checked out very well and I expect to have many more years of use. I would heartily recommend Dr. Mariano. If I ever need any repairs or implants, he’s the Prosthodontist I would choose–even living 3000 miles away!”
“I want to thank each and every one for the wonderful care I received during my evaluation, cleaning and dental procedure… [At] first I pondered the 45 minute drive… Oh so worth the trip. I never felt so pampered, this is the first time I ever enjoyed myself at the dentist. I’m bragging to everyone! Thank you everyone!”
“Something strange has occurred since my last visit to your office. Even my wife has noticed that I can no longer go by a mirror without hesitating to flash a smile. With this new found vanity, I have examined my new smile repeatedly, from near and far. And only one word best sums up the result. Outstanding! The color, anatomy, and the finish are just perfect. Patients don’t usually realize how much work is involved in acquiring the skills to master these techniques. But I know that results like this don’t just happen. It requires not only the skills of a dedicated professional, but also the creative ability of an artist. I want to thank you for the meticulous appreciation of your talents in the restoration of my smile.”
Gerard J. Thibault D.D.S.
“No one enjoys a visit to the dentist, but you have made the visit as pleasurable as possible. As a retired vice president in industry, I realize how important the customer orientation is to the success of any venture. You have accomplished this extremely well. Excellence is the best word for it. The quality of your work is also the best.”
Bill & Herta Linnell
Thanks so much for all your professionalism, kindness and patience during all my dental work. You all are truly a very special group of people.
Barbara & Stephen Greenwald
This note of thanks is long overdue. I cannot thank you enough for what you did to allow me to eat and smile again. A few years ago I was depressed thinking I had no alternatives. I couldn’t stand the partial and I couldn’t talk, smile or eat with 4 ½ teeth! When you told me on my first visit that you could help me, I walked on air – really!
“I had the wonderful experience of being fitted with implants as an improvement for the attachment of my upper partial. Eliminating the clasps and not always worrying about sliding it over the supporting teeth made such a big difference in my life. It not only improved my smile, but also added so much peace to my emotional health. With only a “click” now, the partial goes in or out. As a long-time patient I am always impressed by [the doctor’s] expertise and the gifted staff in the office.”
“This letter is to express my appreciation for your good care and professionalism in handling my extensive dental work, which was long overdue! I live in southwestern New Hampshire… it was well worth the long drive! Thanks for waltzing into my life… you have reinvented my smile! In short, my sincere thanks to you and all of your staff, for your warm and patient demeanor.”